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The Wix boomerang effect: Employees that left and came back
There are so many reasons to make a change in your career path. Whether it’s an opportunity for mobility, a role change, or even a change...
Lingjie Yang
Oct 6, 20243 min read
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Philip Leake: From Customer Care Expert to Creative Video Producer at Wix
Philip Leake joined Wix in January 2016 as a Customer Care Expert for the Portuguese team. After 2 years he became the Product Support...
Lingjie Yang
Feb 28, 20223 min read
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Career Path: From Student to Support Team Lead
In 2015 Ala Ibrahim took a student job as a Wix Customer Care Expert. Now He’s a Product Support Team Lead in charge of analyzing the...
Lingjie Yang
Jan 4, 20224 min read
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Career Path: From Care Expert to Site Manager
A passion for helping, a capacity for listening and a willingness to go the extra mile are what enabled Devan Spence to become our Miami...
Lingjie Yang
Dec 27, 20214 min read
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Career Path: From Care Expert to Product Manager
Sebi Vidret’s passion to help others made him an excellent Customer Care Expert. The same passion led him to become a Team Lead and a...
Lingjie Yang
Dec 14, 20215 min read
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Career Path: Promoted twice in two years
Lee Byrne from our Dublin office started out at Wix as a Customer Care Expert and found it to be the very first stop on a rapid journey...
Lingjie Yang
Oct 4, 20213 min read
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“In Austin, I learned that culture at Wix is universal”
Kyle Davis joined us at the height of the pandemic after losing his previous job. A few months later, when a brutal ice storm hit Texas...
Lingjie Yang
Jul 26, 20214 min read
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Career Path: Care Experts to Managers
Ciro Trombetta and Connor Reed didn’t have any tech background when they joined Wix a few years ago as Customer Care Experts. Now, as...
Lingjie Yang
Jul 7, 20213 min read
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"The care approach makes you proud of the service you provide”
Maroussia Edouard joined our Customer Care group in Dublin during the pandemic and was recently promoted to a Team Lead. We spoke about...
Lingjie Yang
Jun 28, 20214 min read
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Career Path: From a molecular genetics researcher to a B2B Customer Care Expert
After joining Wix Kyiv in the middle of the pandemic and finding her true calling, we spoke with Tetiana about Wix’s culture and values...
Lingjie Yang
May 13, 20214 min read
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That one piece of feedback our Care Experts will never forget
“The most rewarding part of the job is the moment during the call when you realize you found the solution for the user”; “Helping this...
Lingjie Yang
Mar 15, 20215 min read
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Bruce Ahn: Helping businesses grow as a Customer Success Manager at Wix
Bruce Ahn from our Denver Customer Success Team tells us about the impact he has on his customers’ success, the relationships he's...
Lingjie Yang
Jan 6, 20215 min read
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Building Wix Denver during the pandemic
Opening a new site during a global pandemic. Here's how Wix made it happen in Denver.
Lingjie Yang
Nov 11, 20205 min read
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